Bow Garden & Aquatic Centre 7-Day Fish Guarantee

Customer satisfaction is important to us. So, here at Bow Garden & Aquatic Centre, we are pleased to offer a 7-day guarantee to our customers on all purchased pond and freshwater fish (subject to conditions).

We only supply top quality, healthy fish.

All our fish are health checked daily to be in good health and free from any sign of disease before being sold.

We are unable to accept any liability for losses caused by disease to your existing fish stock by the introduction of
new fish.

Most fish problems occur because of too many fish being introduced into a tank at once, or if there are pre-existing water quality issues. We recommend bringing in a water sample so we can test your water in advance, and also adding good bacteria (like Fluval Cycle) when adding fish to offset any spikes in ammonia.

Terms & Conditions of Guarantee

NB – This guarantee does not apply to marine fish due to their sensitive nature and specific water requirements. We will happily test your water if you bring a water sample with you. This does not affect your statutory rights.

Thank you for your understanding.